OUR CLIENTS

Clients choose to work with us because of our expertise in content publishing and our consultative approach to helping identify and resolve their tactical and strategic content challenges.

Our retail clients generate billions of dollars in online sales supported in part by the services we deliver every day. In early years, most retailers created product content in-house. Over time, many found Virtucom to be a much more efficient solution to address the cyclical volume of product assortments and constant evolution of user experience demands on product content. In addition, drop-ship capabilities have shifted these demands to a new level as retailers offer deeper assortments in a wider range of product categories. All of these factors contribute to greater demand for accurate, consistent and complete product information positioning Virtucom as a valuable partner to dozens of multi-channel retailers.

Manufacturing clients look to Virtucom to serve their retail trading partners with product information options. The first step for manufacturers was to get on board with accurate item set-up information supported by standards and processes of the GS1 Global Data Synchronization Network. Virtucom is helping manufacturers take the second step by creating processes and systems to offer their retail partners consumer-facing content options in real time. These options go far beyond the "marketing data pools" offered by distributors and GS1-certified data providers. The value Virtucom delivers to product manufacturers is reducing time to market and content building costs throughout the supply chain.  

Financial services and telecommunications clients engage Virtucom to support content building and auditing for the Microsoft Automated Service Agent online self-help tool. Our content expertise with the ASA has resulted in faster launch times and enhanced capability of the ASA to correctly answer natural language queries, support cross-sell and deliver a better user experience.