ABOUT US

Virtucom Group is a content publishing firm serving multi-channel organizations in financial services, retail, manufacturing and communications. The firm produces custom content that maximizes your profitability and supports your brand promise. We deliver content services for clients using publishing technologies from ATG, BroadVision, FatWire, IBM WebSphere, Microsoft, Oracle, STIBO and storefront service providers Amazon,  GSI, vCommerce and others. 

 

We create custom content that leverages your choice in web publishing technology while delivering better user experiences, higher conversion rates and maximum return on your investment. read more

 

 

ABOUT YOU

You understand that content supports the customer experience, impacts revenue, profitability and brand value. You seek alternatives to support or replace existing content resources. You seek a content partner with an outstanding and verifiable history of delivering value to multi-channel organizations like yours. You found us and we look forward to discussing your unique content challenges and opportunities.

THOUGHT LEADERSHIP

We strive to learn and grow in our efforts to deliver premium content services. It's a continual process that generates opinions and observations which we share in our solutions pages.

In the Online Channel We Trust? (53 KB - .pdf) html version

Pushing the limits of GS1 (51 KB - .pdf)  html version

Should cross-selling be a part of your content or merchandising strategy? coming late July 2008

How Microsoft Automated Service Agent (ASA) supports online self-help and delivers ROI coming early August 2008

 

 
 

Does your content meet customer  expectations?

 

Catalog audits help  maximize revenue and profitability by answering the question... Does your product content meet customer expectations and influence purchase behavior?

 

59 KB - .pdf
 

Microsoft Automated Service Agent is a hosted solution that represents the next generation of online self-service and internal support. ASAs combine the quality and intimacy of attended customer service with the low cost of online self-help. Learn how the ASA is delivering value to multi-channel organizations today and how Virtucom is supporting that value with content services. 

read more

 
Virtucom Group is a division of St. Regis Ventures, Inc. © 2003-2008 • Legal
 

 

 

 

 

 

In the online channel we trust? 

 

 

Retailers are committed to providing customers full product information. However, the reality is conflicting priorities and poorly designed content building processes prevent many from delivering on that commitment.

 

53 KB - .pdf

html version

 

 

Pushing the limits of GS1 

GDSN offers an opportunity  to increase the accuracy of supply chain data. However, it offers little value to the marketing content retailers need to influence online purchase behavior. This paper shares our perspective on the differences and why they should matter to you.

 

51 KB - .pdf

html version